Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data
1 Information We Collect
When you use ploravenqilo's finance control platform, we collect several types of information to provide you with personalized financial insights and secure account management. This includes information you provide directly, such as when creating your account or updating your profile.
- Personal identification details including your name, email address, and phone number
- Financial account information that you choose to connect through secure banking integrations
- Transaction data and spending patterns to generate meaningful financial insights
- Device information and IP addresses for security and fraud prevention purposes
- Usage analytics to improve our platform's functionality and user experience
We also automatically collect certain technical information when you interact with our platform, including browser type, operating system, and pages visited. This helps us understand how users navigate our services and identify areas for improvement.
2 How We Use Your Information
Your information serves specific purposes related to delivering our finance control services effectively. We process your data to create personalized dashboards, generate spending insights, and help you achieve your financial goals through data-driven recommendations.
Primary uses include account management, transaction categorization, budget tracking, and providing customer support when you need assistance with our platform.
We may also use aggregated, non-identifiable data to improve our algorithms and develop new features that benefit all users. This analysis never includes personal identifiers and cannot be traced back to individual accounts.
3 Data Sharing and Third Parties
ploravenqilo takes a restrictive approach to data sharing. We never sell your personal information to advertisers or marketing companies. However, we do work with carefully selected service providers who help us deliver our platform securely and efficiently.
- Banking integration partners who facilitate secure account connections under strict confidentiality agreements
- Cloud infrastructure providers that store encrypted data in Australian data centers
- Payment processors for handling subscription fees and premium feature access
- Analytics services that help us understand platform performance without accessing personal data
All third-party relationships are governed by comprehensive data protection agreements that meet Australian Privacy Principles standards. These partners can only use your information for the specific services they provide to ploravenqilo.
4 Your Rights and Choices
Under Australian privacy law, you have significant control over your personal information. You can access, correct, or request deletion of your data at any time through your account settings or by contacting our privacy team directly.
Specific rights include the ability to download your transaction data, update incorrect information, restrict certain types of processing, and withdraw consent for optional data uses like marketing communications.
You can also request a complete copy of all information we hold about you, including how it's been used and who it's been shared with. We respond to these requests within 30 days as required by Australian law.
If you choose to close your account, we'll delete your personal information according to our retention schedule, while keeping some transaction records as required by financial regulations.
5 Security Measures
We implement bank-level security protocols to protect your financial data. This includes end-to-end encryption for all data transmission, secure socket layer (SSL) certificates, and multi-factor authentication for account access.
- Advanced encryption algorithms that protect data both in transit and at rest
- Regular security audits conducted by independent cybersecurity firms
- Automated monitoring systems that detect and respond to suspicious activity
- Employee security training and background checks for all staff with data access
- Incident response procedures that notify users promptly if any security issues occur
Our servers are housed in certified Australian data centers that meet strict physical security requirements, including biometric access controls and 24/7 monitoring.
6 Data Retention and Deletion
We retain your information only as long as necessary to provide our services and meet legal requirements. Account data is typically kept for the duration of your active subscription plus seven years for financial record-keeping compliance.
When data is no longer needed, we use secure deletion methods that make recovery impossible. Some aggregated, anonymized data may be retained indefinitely for product improvement purposes, but this cannot be linked back to individual users.
You can request immediate deletion of your account and associated data, though we may need to retain certain transaction records to comply with Australian financial services regulations.
7 International Data Transfers
Your data is primarily stored and processed within Australia. However, some of our technology partners operate globally, which may involve limited data transfers to countries with adequate privacy protections.
Any international transfers are protected by appropriate safeguards, including standard contractual clauses approved by Australian privacy regulators. We never transfer data to countries without adequate privacy protections.
8 Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. Users are notified of material changes through email and prominent notices within the platform.
Continued use of ploravenqilo's services after policy updates indicates your acceptance of the revised terms. However, we'll seek explicit consent for any changes that significantly expand how we use your personal information.
Privacy Questions?
Our privacy team is available to help with any questions about your data rights or this policy.
info@ploravenqilo.com +61 2 9299 8907 Reservoir Rd, Blacktown NSW 2148, Australia